Last Updated:06 OCTOBER 2025
Welcome to DejaVu Bakery! These Terms and Conditions (“Terms”) govern your access and use of our website, www.dejavufoodindustry.com, and the products and services offered by DejaVu Bakery (“we,” “us,” or “our”). By accessing or using our website, you agree to comply with and be bound by these Terms and the applicable laws of Nepal.
1.1. These Terms and Conditions are a legally binding agreement between you, the user (“you,” “your”), and DejaVu Bakery.
1.2. By accessing, browsing, and using this website, you agree to abide by these Terms and all applicable laws and regulations of Nepal.
1.3. DejaVu Bakery reserves the right to update, modify, or amend these Terms at any time without prior notice. Any changes to these Terms will be posted on this page with the “Last Updated” date. It is your responsibility to review the Terms periodically.
2.1. All products listed on this website are subject to availability. While we make every effort to ensure that the information provided (including prices, descriptions, and availability) is accurate, errors may occur. We reserve the right to correct any errors at our discretion.
2.2. By placing an order, you agree to purchase the products for the price and terms specified at the time of your order.
2.3. Once an order is placed, you will receive an order confirmation email. Your order will be processed, and you will receive an additional notification once it has been shipped or is ready for pickup.
2.4. DejaVu Bakery reserves the right to refuse or cancel any order if there is a discrepancy in payment, product availability, or issues with the shipping address.
3.1. All payments for products and services on this website must be made in full at the time of purchase.
3.2. Payments can be made through available payment methods such as [Esewa, Fonepay, Khalti, etc.].
3.3. All prices listed on the website are in Nepali Rupees (NPR) and are inclusive of applicable taxes unless otherwise stated.
4.1. Delivery services are offered within the Kathmandu Valley, including Lalitpur and surrounding areas.
4.2. Delivery charges are calculated based on the delivery location and will be displayed at checkout.
4.3. The delivery time will depend on your location and product availability, but we aim to fulfill orders within [insert delivery timeframe, e.g., 2-5 business days].
4.4. DejaVu Bakery is not responsible for any damages or delays caused during the shipping process. Any delays due to third-party delivery services are beyond our control.
5.1. Due to the nature of our products, we do not accept returns or exchanges for baked goods unless the product is defective, damaged, or incorrect upon delivery.
5.2. In the event that you receive a defective or damaged product, you must notify us within 24 hours by email or phone. We will assess the issue and offer a refund or replacement.
5.3. Refunds will be issued to the original payment method once the issue has been verified.
6.1. We respect your privacy and are committed to protecting your personal information. For more information on how we collect, use, and store your data, please refer to our [Privacy Policy].
6.2. By using our website, you consent to the collection and processing of your data as described in the Privacy Policy, in compliance with the Personal Data Protection Act, 2075 (2018) of Nepal.
7.1. All content, designs, logos, trademarks, and images on this website are owned by DejaVu Bakery or licensed to us. All content is protected by the copyright laws of Nepal and international copyright treaties.
7.2. You are not permitted to use, reproduce, or distribute any of the content or intellectual property of DejaVu Bakery without prior written consent.
8.1. DejaVu Bakery shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products, even if we have been advised of the possibility of such damages.
8.2. We are not responsible for any third-party websites or links accessed through our website.
8.3. In the event of any issues related to the products, our liability is limited to the cost of the defective or damaged product.
9.1. These Terms are governed by the laws of Nepal, including the Consumer Protection Act, 2075 (2018) and other relevant laws governing e-commerce and consumer rights in Nepal.
9.2. Any disputes arising from these Terms and Conditions or the use of this website will be resolved through arbitration in Nepal, in accordance with the Arbitration Act, 1999.
10.1. These Terms and Conditions constitute the entire agreement between you and DejaVu Bakery with respect to the use of this website and the purchase of products.
10.2. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
10.3. DejaVu Bakery reserves the right to modify, suspend, or discontinue any portion of the website at any time, with or without notice.
For any questions or concerns regarding these Terms and Conditions, or for customer support, please CONTACT US
Email: info@dejavufoodindustry.com | customercare@dejavufoodindustry.com
Phone: +977 985 142 6868 | +977 985 140 2686
Address: Godawari Municipality – 12, Thecho, 44700, Lalitpur, Bagmati Province, NEPAL
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
© Copyright by DejaVu Foods and Beverage Industry Pvt Ltd – All right reserved.