Last Updated: 01 SEPTEMBER 2025
At DejaVu F&B Industry Pvt. Ltd., we value and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Personal Data Protection Act, 2075 B.S. (2018 A.D.) and other applicable laws of Nepal.
By using our website (www.dejavufoodindustry.com), purchasing our products, or interacting with us in any way, you agree to the terms outlined in this Privacy Policy.
We collect personal data when you visit our website, register an account, place an order, or interact with us. The types of personal information we may collect include:
1.1. Personal Identification Information:
Name
Email address
Phone number
Delivery address
Payment information
1.2. Non-Personal Identification Information:
IP address
Browser type
Operating system
Access times
Pages viewed on our website
We use the information we collect from you for the following purposes:
2.1. Order Processing: To process and fulfill your orders, including delivery and payment processing.
2.2. Communication: To send order confirmations, shipping updates, promotional offers, and other relevant information regarding your purchases.
2.3. Customer Support: To respond to your inquiries and provide customer support.
2.4. Improving Services: To enhance the functionality and user experience of our website, and to personalize our services based on your preferences.
2.5. Marketing: With your consent, we may use your contact information to send promotional emails, newsletters, and special offers related to our products.
We value your privacy and will not sell, rent, or share your personal information with third parties except in the following cases:
3.1. Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business, such as payment processors and delivery services. These providers are obligated to use your data only for the purpose of providing services to us.
3.2. Legal Compliance: We may disclose your information when required by law or when we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.
3.3. Business Transfers: In the event of a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and strict access controls.
However, please be aware that no method of electronic storage or transmission is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Under the Personal Data Protection Act, 2075 B.S. (2018 A.D.) of Nepal, you have the following rights regarding your personal data:
5.1. Right to Access: You have the right to request access to the personal data we hold about you.
5.2. Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data we hold about you.
5.3. Right to Erasure: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
5.4. Right to Object: You can object to the processing of your personal data for marketing purposes.
5.5. Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used format to transfer to another service provider.
To exercise any of these rights, please contact us at [customercare@dejavufoodindustry.com | +977 985 142 6868].
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that allow us to remember your preferences and improve your browsing experience. You can manage cookie preferences through your browser settings. By using our website, you consent to the use of cookies.
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that we have collected personal data of a child, please contact us immediately so that we can take appropriate action.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies before submitting any personal data.
We reserve the right to update this Privacy Policy from time to time. When we do, we will post the updated version on our website with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
If you have any questions or concerns regarding this Privacy Policy or the use of your personal data, please CONTACT US
Email: info@dejavufoodindustry.com | customercare@dejavufoodindustry.com
Phone: +977 985 142 6868 | +977 985 140 2686
Address: Godawari Municipality – 12, Thecho, 44700, Lalitpur, Bagmati Province, NEPAL
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of your personal data as described herein.
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